Shipping Policy

1. Shipping Methods and Costs

• We offer  standard shipping, expedited shipping, overnight shipping.
• Shipping costs will be calculated based on the weight, dimensions, and destination of your order.
• Shipping rates will be displayed during the checkout process.

2. Shipping Times

• Estimated shipping times will be provided during the checkout process.
• Please note that shipping times may vary depending on factors such as order volume, product availability, and carrier delays.
• We are not responsible for any shipping delays caused by carriers or other unforeseen circumstances.

3. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email.
• You can use the tracking number to monitor the progress of your shipment on the carrier's website.  

4. Shipping to International Addresses

• We offer international shipping to select countries.
• Shipping costs and estimated delivery times for international orders will be calculated during the checkout process.
• Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.  
• We are not responsible for any delays or customs issues that may arise with international shipments.  

5. Damaged or Lost Packages

• If your package arrives damaged, please contact us within info@zakyo.in one hour of receipt.
• We may require you to provide photos of the damaged package and its contents.
• If your package is lost, we will investigate the matter with the carrier.
• If the carrier determines that the package is lost, we will reship your order or issue a refund. 

6. Returns and Exchanges

• Our return and exchange policy can be found in the (blog)

7. Shipping Address Changes

• If you need to change your shipping address after placing an order, please contact us as soon as possible.
• We may be able to accommodate your request, but we cannot guarantee that we will be able to do so if the order has already been shipped.